Robin Miles
Proudly Presents Her Team Members
Assistant | Kelly Clancy
A licensed Realtor, Kelly’s highest priority is providing the highest level of service to all of Robin’s clients.
Chairman of the Board | Judi Keenholtz
Judi sets the course for the company. Her commitment to setting superior standards for customer service in the real estate industry translates to every detail as well as to Empire Realty’s long term strategy. Judi has been a broker for over 25 years and is respected for her experience, knowledge and leadership.
President | Hank Perry
Hank Perry’s specialty is increasing productivity for agents and providing the best possible experience for their clients through the use of cutting-edge real estate technologies. Hank has been at every level of the real estate sales process from top productions as an agent to recruiting and management of 20 offices as a real estate broker.
Operations Manager | Michelle Lee
Michelle possesses strong project management and customer service skills. Responsible for the well-being of staff, agents and clients, this position insures that every fact of the office runs smoothly and that best practices prevail. She provides Human Resources experience for agents and staff including EEO and payroll; DRE licensing and corporate licenses.
Marketing Director | Katie Lance
Katie leads Empire Realty’s image, branding, and property marketing. This involves directing media advertising, online marketing, direct mail to clients, and support for and recognition of agent achievement in the community. The marketing department also sets the tone for all agent collateral and supports the client/agent interaction at the Walnut Creek Gallery of Homes. Katie is an integral member of the marketing team, creating the design standards for corporate, agent, and property marketing. She has strong graphic and web skills, as well as outstanding taste level assuring that Empire Realty’s marketing materials are forward-thinking and strategically developed.
Listing Coordinator/Technical Management Support | Kendra Spencer
Manages the paperwork for all of the Company’s listings and is primarily responsible for keeping each home’s information up-to-date with the Multiple Listing Service. From the moment a home is listed and the sign placed, Empire is accountable for the smooth transaction that our clients experience throughout the selling or buying of a home. Deborah is also responsible for Empire’s Intranet-Nitrogen management; Outlook administration and Desktop assistance.
Transaction Coordinator | Dawn Hembree
Provides administrative support to the TLC Department and is backup support for setting up the transaction files for broker review and for entering data in our various software programs for tracking escrows and processing commission demands. Dawn is backup support to the Department Manager during absences and/or workloads of other staff members, if necessary.
Office Coordinator | Kristy Addiego
Kristy is responsible for creating a warm and welcoming atmosphere to all of our agents, clients and guests. Manages our telephones and as the vendor’s first line of contact; processes the office mail and courier services; coordinates our office supplies and manages the office machines. Kristy assists in the coordinating of various company special projects and tracks the accounting/reimbursements for various vendor invoices.
Office Support – (Part Time) | Marilyn Eberhardt
Marilyn assists other support staff in various special projects by helping them reduce their workloads to make everyone more productive and have a cohesive workplace. Marilyn’s primary responsibility is keeping the forms inventory stocked and training weekend staff on how to put together the listing and sales packages for agent use. Marilyn is a backup for the reception and the listing coordinator positions on a regular basis, either during their lunches and/or absences to ensure coverage of these positions. Marilyn also assists the scheduling of weekend staff as well as being the weekend receptionist when necessary.
